Frequently Asked Questions

Pricing is based on volume: the amount of space your items take in our truck. We give you an exact price on-site before we start. There are no disposal surcharges, no fuel fees, no surprises. You approve the price before anything gets moved.

Yes. We keep slots available for same-day pickups across San Francisco and the Bay Area. Call us and we'll find the earliest available time, often within a few hours of your call.

We remove furniture, appliances, electronics, construction debris, yard waste, mattresses, hot tubs, exercise equipment, garage cleanouts, and general household junk. If it fits in our truck and isn't hazardous, we can haul it. If you're unsure about a specific item, call us first.

We do not remove hazardous materials including paint, motor oil, chemicals, pesticides, asbestos, propane tanks, or medical waste. These require specialized handling. For all other items, give us a call. We handle most things that don't fall into the hazmat category.

For indoor pickups, someone should be present to let the crew in and approve the quote. For outdoor pickups (items in the driveway, yard, or garage with open access), you don't need to be home. We'll still call when we're on the way and after the job is done.

Most standard residential pickups take 30 to 60 minutes from arrival to completion. Larger cleanouts like full garages, estate cleanouts, and multi-room removals typically run 2 to 4 hours. We'll give you a time estimate when you book.

We serve San Francisco and San Mateo County, including Daly City, San Mateo, Redwood City, San Bruno, Pacifica, South San Francisco, Burlingame, Menlo Park, Belmont, and Foster City. If you're not sure whether we cover your location, call us and we'll confirm right away.

Yes. We sort loads after each job and divert what we can from landfill. Usable furniture and household goods go to local donation centers when possible. Metal and electronics go to area recycling facilities where accepted. What can't be donated or recycled is disposed of at transfer stations in compliance with California regulations.

We accept cash, all major credit and debit cards, Venmo, and Zelle. Payment is collected after the job is complete and you're satisfied with the work.

Same day service is often available. You can also book a specific date and time window that works for your schedule. We confirm the appointment by phone and send a reminder the morning of your pickup.

We sort every load. Furniture, clothing, and household goods in good condition are donated to local organizations when possible. Metal, cardboard, and electronics are recycled where accepted. The rest is taken to a transfer station, so every load is handled responsibly.